1. GENERAL PROVISIONS

These General Terms and Conditions of Sale (hereinafter "Terms of Sale") together with Return Policy and Privacy Policy govern the offer and sale of products on the online store www.davidecristofaro.com (hereinafter "davidecristofaro.com" or "Site"). The products on the website www.davidecristofaro.com are sold directly by Davide Cristofaro Limited (hereinafter "Seller"), a company registered in England and Wales under No. 9685798, with registered office at 13 St. Swithin's Lane, 2nd Floor, London, EC4N 8AL, United Kingdom. For any information you may contact the Seller, at the e-mail address [email protected].

2. CONSUMER INFORMATION

2.1 The Products presented on this Site are offered for sale to consumers natural persons over the age of 18 (hereinafter referred to as "Consumers" or the "Consumer") who are acting for purposes unrelated to their trade, craft, business or professional activity, if any. Products may not be purchased by natural persons under the age of 18 years except with the permission and supervision of a parent or guardian. Seller does not knowingly collect personal information on the Site from or about minors.

2.2 Before confirming and sending the purchase order, the Consumer shall carefully read these Conditions of Sale. These Terms of Sale exclusively govern the offer and acceptance of purchase orders for products on the davidecristofaro.com store between users of the davidecristofaro.com store and the Seller.

2.3 On the other hand, the Conditions of Sale do not regulate the provision of services or the sale of products by parties other than the Seller that are present on the davidecristofaro.com store through links, banners or other hypertext links. We advise you, before placing orders and purchasing products and services from parties other than the Seller, to check their Terms of Sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of e-commerce transactions between users of the store davidecristofaro.com and third parties. The Conditions of Sale and Privacy Policy (hereinafter "Privacy Policy") constitute the rules that govern the contract between the Consumer and the Seller concluded at a distance through the use of the Site.

3. PURCHASING PROCEDURE

3.1 The Site displays, for each Product selected, a picture of the Product itself, unit price, color, and size or measurements.

3.2 The Consumer will be able to select the Product(s) they are interested in, including the relevant color and size/size. The Product selected for purchase will be loaded into the appropriate "shopping cart". It is not possible to select a Product by uploading it to the cart and save the cart to proceed with the purchase in a subsequent Internet session. If the purchase procedure is not completed, the contents of the shopping cart will be deleted. The sales procedure will be considered completed when the Seller receives, by electronic means, the order form, after verification of the correctness of the data relating to the order.

3.3 In order to proceed with the purchase of the Products, the Consumer shall complete and send to the Seller the form with the order proposal in electronic format (hereinafter "Order Form"), following the instructions contained in the Site. The Consumer shall place the Product in the appropriate "shopping cart" and after viewing and accepting the General Conditions, the summary of information on the essential characteristics of each Product ordered, the details of the delivery costs, the conditions on the right of withdrawal ("the Right of Withdrawal Policy"), as well as the Privacy Policy, shall select the payment method and choose the option "I confirm my order".

3.4 By submitting the Order Form electronically, the Consumer accepts and agrees to abide by these Conditions of Sale in the performance of the contract with the Seller. If the Consumer does not agree with any of the terms set forth in the Conditions of Sale, the Consumer is requested not to submit the Order Form for the purchase of the Products on the Site.

3.5 If the Consumer needs to correct any data entry errors, he/she shall follow the appropriate editing procedure indicated on the Site, before submitting his/her Order Form. By submitting the Order Form, the Consumer acknowledges and declares that he/she has read all the information provided to him/her during the purchase procedure and that he/she accepts the General Conditions in full, as they will be binding once the purchase is concluded.

3.6 Upon completion of the purchase process, the Consumer will receive an e-mail at the address he/she entered in the Order Form confirming the order placed, acceptance of the Privacy Policy as well as the Right of Withdrawal Policy. The Order Form will be stored in the Seller's database located in the United Kingdom for at least as long as necessary to process orders and otherwise within the terms and conditions of applicable law. The Consumer will be able to access his/her Order Form by either consulting the "My Account" section or by contacting customer service (hereinafter "Customer Service").

3.7 The Seller reserves the right to reject orders issued by purchasers whom it considers ineligible or with whom there is a pending legal dispute concerning a previous order or for any other legitimate reason, without any need to provide a reason. Seller reserves the right to limit or not execute orders that, in its sole discretion, appear to be sent by resellers and/or distributors.

4. WARRANTIES AND PRODUCT FEATURES

4.1 On the store davidecristofaro.com are offered for sale products designed and made exclusively in Italy with Italian craftsmanship and marked with the "Davide Cristofaro" trademark.

4.2 The Seller does not sell used, irregular, or substandard products below the corresponding standards offered in the market.

4.3 The essential characteristics of the products are presented on the davidecristofaro.com store within each product sheet. However, the images and colors of the products offered for sale on the store davidecristofaro.com may not correspond to the real ones due to the effect of the Internet browser and monitor used.

4.4 The images contained on the store davidecristofaro.com are the exclusive property of the Seller. Any use of product images, where not expressly authorized with written consent by Seller, will be prosecuted to the fullest extent of the law.

4.5 Product prices may be subject to update. Make sure of the final sale price before submitting the relevant order form.

4.6 Purchase requests from countries other than the country selected for shipment or to addresses to which Seller cannot ship cannot be accepted by Seller.

4.7 All products have an identification tag attached with a disposable seal. We ask you not to remove the tag and its seal from the purchased products, of which they are an integral part.

4.8 The Seller, in the event of the exercise of your right of withdrawal, has the right not to accept the return of products which are without the relevant tag or which have been altered in their essential and qualitative characteristics or which have been damaged.

5. PRICE AND PAYMENT

5.1 Prices for Products made available for sale will be quoted in Euros and Pounds Sterling. While we endeavor to ensure that all prices on the Site are accurate, errors may occasionally occur. In the event that an error is detected in the price of the goods covered by the confirmed order, the Seller grants the Consumer the option to either reconfirm the order at the correct price or cancel it. If the Seller fails to contact the Consumer, it will consider the relevant order cancelled.

5.2 The amount that appears at the end of the purchase process, before the confirmation of the order, also includes shipping costs.

5.3 The vendor accepts payment by Bank Transfer, Credit Card. In the case of payment by credit card, financial information (e.g., credit/debit card number or date of its expiration) will be forwarded to an external payment service provider (PSP) which, via 256-bit DigiCert SSL SHA2 certified encrypted protocol, guarantees the security of transactions. This information, moreover, will never be used by the Seller except to complete the procedures relating to the purchase of the products and to issue the relevant refunds in the event of any returns of the same following the exercise of the right of withdrawal, or if it is necessary to prevent or report to the police the commission of fraud by the Customer.

5.4 The price for the purchase of products and shipping costs, as indicated in the order form, will be charged to your bank account at the time of the conclusion of the contract. If the existing funds are sufficient for the purchase and the bank details provided are valid, the transaction will be processed instantly.

5.5 The Seller accepts payment by bank transfer. Choosing payment by Bank Transfer at the conclusion of the order, the Customer will automatically receive a confirmation email containing the Seller's bank details and the order number which must be stated in the reason for the transfer, following which the goods are reserved for the Customer pending the crediting of the payment to the account.

5.6 The Customer is required to send a copy of the payment with CRO number to [email protected] within 48 hours after receiving the order confirmation to their email address, otherwise the order will be cancelled.

6. ORDER CONFIRMATION AND ACCEPTANCE

6.1 The order process is completed when the "I confirm my order" option is selected. Upon confirmation of the Order Form, the order will be sent to the Seller for processing and cannot be changed or cancelled.

6.2 Confirmation of the order shall be deemed proof of the Consumer's acceptance of the provisions contained in these Terms of Sale, the Privacy Policy and the Right of Withdrawal Policy. The data recorded by the Seller on its server will be treated as evidence of the transaction concluded between the Consumer and the Seller.

7. SHIPPING AND DELIVERY

7.1 The Products will be delivered to the address provided when completing the Order Form. For security reasons, the Seller cannot ship the purchased Product to a PO Box or accept any order where it is impossible to identify the recipient of the order and its address.

7.2 Shipping costs are the responsibility of the Consumer and are indicated separately on the Order Form and the relevant invoice.

7.3 Shipments are insured free of charge against theft and accidental damage until delivery to the Customer.

7.4 Seller is not responsible for any delays due to customs operations and inspections or force majeure beyond its control.

7.5 Items marked as available in the davidecristofaro.com store are shipped the first business day after payment is received.

7.6 All purchases will be delivered by a courier chosen by the Seller (hereinafter, "Courier") between Monday and Friday, excluding Saturdays, Sundays and local or national holidays, beginning the day after the Order Form is confirmed and in any event within 10 (ten) business days after the Order Form is confirmed and in any event after receipt of payment. Seller shall not be responsible for delays that cannot be foreseen and/or attributable solely to the Courier.

7.7 In case of delivery problems or delays, exceeding 10 (ten) working days after the confirmation of the Order Form, Consumers are requested to notify the Seller using the e-mail address [email protected]. The Seller reserves the right not to respond to complaints sent after 30 (thirty) days after acceptance of the Order Form.

7.8 For more information visit the "Shipping and Returns"

8. PRODUCT OUT OF STOCK AND PRE-ORDER

8.1 It is important that the Consumer check the availability of the items offered on the Site at the time of purchase because the Products offered by the Seller on the Site are subject to stock limits and the Seller does not always guarantee their availability.

8.2 When products are out of stock, the system automatically switches to the pre-order form. The switch is highlighted with the words "ITEM IN PRE-ORDER" appearing next to the price clearly and prominently. The approximate time required for restocking is shown in the "ITEM IN PRE-ORDER" tab of the product.

8.3 Through the Pre-order the Customer is guaranteed delivery of the product within the approximate time provided, it is prevented both from delays due to any accumulation of orders and from new out-of-stocks of the desired product.

8.4 The rules and procedure of pre-order purchase are the same as normal purchase including immediate charge of payment.

8.5 By placing a "pre-order," the Customer explicitly agrees to receive the product within the 15-day period, barring unforeseen circumstances.

8.6 In any case, shipment will take place as soon as the chosen product is available from the Seller.

8.7 The delivery date given by the Seller is for reference only and may vary according to material supplies.

9. SITE CHANGES AND CORRECTIONS

9.1 The Seller may amend or correct, at any time and without prior notice, these Terms of Sale, the Privacy Policy, as well as the Products offered on the Site and their price. It is the Consumer's responsibility to carefully review the Terms of Sale and the Privacy Policy each time they use the Site to make a purchase.

9.2 Occasionally on the Site, there may be typographical errors, inaccuracies, or omissions (hereinafter collectively "Errors"), regarding the Product description, price, any promotions, offers, and availability of the Product. Seller reserves the right, at any time and without notice, to correct any such errors, change or update information, revoke any offer containing such errors, and cancel any order at any time prior to shipment, including after an order has been placed and even if the Order Form has been confirmed and the amount charged to your credit card. In such case, the Consumer will be refunded the amount charged to his or her credit card.

9.3 The above changes and/or corrections shall be considered valid only in relation to purchase orders sent after the date of the change or correction made by the Seller. In particular, the Consumer will be charged the prices that will appear on the Site at the time the Order Form is confirmed, provided that the Products ordered are available at that time.

10. COMPLIANCE OF ORDERS

10.1 Delivered Products must be checked by the Consumer upon delivery of the Products to ensure that they match the Products ordered.

10.2 Any anomalies found at the time of delivery (e.g. tampering or damage to the packaging, damaged Products, items missing from the transport document, items not corresponding to those ordered, etc.), may be indicated by the Consumer directly to the courier, by entering on the delivery note with a handwritten and signed comment. In this case, the Consumer will not be required to accept the Products and may proceed with the return of the same directly to the courier.

10.3 In case of anomalies (e.g. tampering or damage to the package, damaged Products, items missing from the transport document, goods not corresponding to those ordered, etc.) detected after delivery, the Consumer shall promptly notify the courier. The courier will send the package including the ordered Products to the Seller by following the procedure set forth in Article 11 below.

11. RIGHT OF WITHDRAWAL AND REFUNDS

11.1 The Consumer has the right to withdraw from the contract concluded with the Seller, without paying any penalty and without specifying the reason, within 14 (fourteen) working days from the day of receipt of the Products purchased on the Site. On the other hand, it is not possible to exchange the chosen Product with another Product.

11.2 To exercise the right of withdrawal, the Consumer shall send to the following address: [email protected] an e-mail containing: - (i) the manifestation of willingness to avail himself of the right of withdrawal - (ii) the indication of the Products for which he wishes to avail himself of the right of withdrawal; - (iii) the progressive number of the Order Form communicated by the Seller at the time of confirmation of the purchase.

11.3 Seller will refund the price of the returned Product if it is returned unused, unwashed and in the same condition as it was delivered, accompanied by all original labels, including those relating to the originality of the product, complete with all its parts and accessories. Products belonging to the same order must be returned to us at the same time with the same shipment. The Products must be returned in their original packaging.

11.4 The Seller reserves the right to refuse the return of those Products that do not comply with the requirements specified in Article 11.3.

11.5 Refunds will be made with the same payment method used for the purchase. The price of Products purchased online cannot be refunded at Seller's stores.

11.6 The amounts paid shall be refunded as soon as possible and in any event, within thirty (30) days from the date on which the Seller became aware of the exercise of the right of withdrawal by the Consumer, by activating the refund procedure, after verification that the conditions set forth in Article 11.3 have been met. Refunds shall be issued in the same currency as the original purchase. Any difference in amount due to exchange rate fluctuation cannot be refunded.

11.7 In case there is no correspondence between the recipient of the Products indicated in the Order Form and the one who has made the payment of the sums due for the purchase of the Products, the refund of the sums, will be carried out by the Seller, in favor of the person who made the payment. The value date of the re-credit will be the same as that of the debit; consequently, the person who made the payment will not suffer any loss in terms of bank interest.

11.8 To make the return of the purchased Products, the Consumer is requested to follow the procedure described below: - 1. check the presence of the label and commercial documents accompanying the Product and contained inside the package. - 2. contact the courier number on the receipt and arrange pickup directly with the courier. - 3. request the courier's receipt for the Product pickup duly signed by the courier and keep it carefully. It is very important to keep the receipt in order to be entitled to the return or replacement request. Return shipping costs are the responsibility of the Seller.

11.9 If the Consumer decides not to use the courier indicated by the Seller, it is recommended that the Products to be returned be shipped insuring the full value of the Product, taking care to receive and retain the tracking number. The Seller shall not be responsible for refunds or compensation related to Products shipped by the Consumer that were never received by the Seller due to loss, theft or damage not attributable to the Seller. Return shipping costs are the responsibility of the Consumer.

12. WARRANTY LIMITATIONS

The Products presented for sale on the Site are provided "subject to availability." The Seller makes no warranties, express or implied, that extend beyond the description of the Products contained in the Order Form confirmation; in particular, the Seller makes no warranties, express or implied (i) as to the operation or content of the Site, (ii) as to the absence of viruses on the Site and the servers that host it, or in emails, or (iii) that the information collected on the Site is immune from access by hackers and other unauthorized users. Seller expressly disclaims any obligation to update or revise any materials contained on the Site. The Consumer assumes full responsibility for any risks associated with the use of the Site.

13. COPYRIGHT AND TRADEMARKS

13.1 All content on the Site www.davidecristofaro.com such as trademarks, copyrights, corporate images, artwork, images, photos, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colors, diagrams, schematics, tools, typefaces, drawings, diagrams, layouts, methods, processes, functions, and software (collectively, the Content), are the property of Davide Cristofaro Limited and are protected by copyright and all other intellectual property rights of Davide Cristofaro Limited.

13.2 The Consumer may not reproduce, publish, distribute, display, modify, create derivative works from, or exploit in any way, in whole or in part, the Content without the prior written consent of Davide Cristofaro Limited. Except, however, that Davide Cristofaro Limited hereby provides permission for the Consumer, for personal and non-commercial use only, to view, download, and print hard copy pages of the Site.

13.3 Davide Cristofaro Limited has the right, at any time, to claim ownership of any Content posted on the Site and to object to any use, distortion, or other modification of such Content.

14. SELLER'S RIGHTS

Davide Cristofaro Limited may, in its sole discretion cancel the Consumer's account or inhibit use of the Site at any time. Seller reserves the right to modify, suspend or discontinue the functionality of the Site or its Content at any time without notice.

15. CONTACTS

For any complaints, further information or assistance about the Site or the purchase process, the Consumer is asked to send an email to [email protected].

16. PRIVACY

16.1 You can get information about how we process your personal data by accessing the Privacy Policy.

16.2 Please also read, if you haven't already done so, our Terms of Use because they contain important information about how we treat our users' personal data and the security systems we have in place.

16.3 For any other information about our Privacy Policy you can send inquiries to the following email address: [email protected] or to our registered office address Office 4, 21, Knightsbridge, SW1X 7LY LondonLondon, United Kingdom.

17. APPLICABLE LAW

The Terms and Conditions are governed by the law of England and Wales and European regulations on certain aspects concerning electronic commerce.
Disputes may be brought before the courts of England and Wales or, if the client lives in Scotland or Northern Ireland, before the courts of, respectively, Scotland or Northern Ireland.